Pre-ordering is a system for buying an item before it is available.
This means that the product is not yet in stock or immediately available for purchase when the customer places the order. This means that the customer can 'reserve' the product before it is released or in stock, with payment being made when the order is placed. In return, once the product is available, our workshop will take care of making up and dispatching the order.
The availability date is displayed in advance on the product sheet, in the shopping basket and in the order confirmation email. Dispatch will depend on the delivery method chosen by the customer.
In the case of an order made up of several items, one or more of which is on pre-order, production will only start from the earliest pre-order date. Consequently, the order will always be dispatched on a one-off basis.
Please note that the availability date shown is not contractual and is given as an indication only.
Adjustments may be made due to logistical factors. HappyBulle therefore agrees to inform each customer of any potential delay in product availability. However, in accordance with our general terms and conditions of sale, no refund can be demanded in such circumstances.